PipeCycle - Privacy Policy

 

This privacy policy governs your use of the software application "PipeCycle" for mobile devices that was created by CustomerSquare Technologies. The Application is a mobile app for Lead Management Sales Pipeline management.

 

What information does the Application obtain and how is it used?

 

User Provided Information

The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you will not be able to use some of the features offered by the Application unless you or your organization register with us.

When you register with us and use the Application, you generally provide (a) your name, email address, phone number, country, currency, user name & password; (b) information you provide us when you contact us for help; and (c) information you enter into our system when using the Application, such as contact information and deal/task information.

We may also use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions.

 

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, location co-ordinates of your device, timezone of your mobile device and information about the way you use the Application.

Further, we will access and process information on your specific use of the Application, device information, contact lists, interactions with other elements in the Application, Phone & Notifications. Some services that are part of the Application may require a specific consent from you. Where a specific consent is required, we will let you know and ask you to provide us herewith.

 

Does the Application collect precise real time location information of the device?

If you are using our Android App, we collect your location information ONLY with your consent. If you give us permission, we collect your precise geolocation (latitude and longitude) to show your nearby leads. The collection of your geolocation may occur in the background even when you are not using our app, if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.

 

Do third parties see and/or have access to information obtained by the Application?

This application does not provide any information to third parties

 

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email at crm@pipecyclecrm.com.

 

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at crm@pipecyclecrm.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

 

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

 

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or push or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here.

 

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in India. If you reside outside India, your information will be transferred, processed and stored there under India privacy standards.

 

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at crm@pipecyclecrm.com.